Good Apples

We believe in keeping our clients happy. Here's what people are saying.

I'm so glad the folks at the Genius Bar suggested I go see Tom at Organize-it! I got fabulous service, super knowledge, and a great price on a hard drive replacement, all in less than 24 hours. Organize-it reminds me of my long-time independent car mechanic; you're not exactly happy you need a repair, but you rest easier knowing it's going to get done right, and for the best price.

Best, Chris Ahearn
I almost forgot to thank you (I've been a busy bee.) I couldn't believe how quickly you serviced my mac (next day!) That's the first time I've needed to service one of my macs since I started using them back in '94 but it's nice to know you're right around the corner if I ever have a problem in the future.

Thanks again,
Paul Carty
Dear Organize It, I wanted to thank you again for the fast, friendly and entertaining service. I can't tell you how much I appreciate that you had my computer back to me the same day! You truly saved this future attorney. I very well may not have made it through finals without your expert and speedy work (the laughs were just a bonus). I have already spread the word about your fantastic service and plan on being a customer for life. Thank you again!

Sincerely,
Vicki Turner
Boston, MA
"I was devastated when a protein drink spilled out on to my keyboard two weeks ago. After many depressing trips to the Apple Store, and an estimate of nearly $1300 (!!!) later, I was down right in the dumps. But, thanks to your amazing service, you were able to bring back my computer at 1/6 of the price ... talk about a deal! I am happily typing away again on my keyboard, and couldn't be more appreciative to have this fine machine back in working order.

I will always come to you with my computer fixes from now on ...

THANK YOU SO MUCH!!!"
Carly McKeague
Boston, MA
"Wanted to share with anyone in the Boston area who needs a fix for their Apple Mac -- that the quality and speed of Organize-it in replacing my hard drive was matchless. I called Organize-it Monday morning, brought in my G4 that was barely breathing on life support around 1:30 that afternoon, and by 5 pm walked out with a healthy G4.  

Thanks and best wishes,"
Robert Talent
Composer
Boston, MA
"Hi - I wanted to leave a note to let everyone know how ecstatic I am that Organize-it was able to quickly repair and affordably upgrade my Powerbook G4. Organize-it's data recovery from my spent hard drive was truly icing on the cake - I cannot thank them enough.   I will be sure to recommend Organize-it to all of my MAC user friends (I've dumped all Windows affiliates since I made the switch 5 years ago). As a former software consultant, I understand the difficulties posed in these challenges and Organize-It made me feel comfortable with my choice from the second they picked up the tele!

Regards,
Jeannie Smith
Boston, MA
"Thank you so-o-o much for helping me with my computer. And you did it without complaining (too much) that itâ ¬!"s not a Mac. I didn't think anyone could recover those files but you did in a matter of minutes, saving my 'bottom'. You are the King, you rule!! And yes, my next computer will be a Mac."
Vig Sylvestrie
"I've had to have my Apple laptop fixed many times over the years, and I only wish I had found Organize-It sooner! The competition I've used before (*cough* Computer Loft *cough*) always says it will take about a week and ends up stretching it out into usually around a month, reminding me of that scene from The Money Pit ("Two weeks!")... Organize-It, on the other hand, got my repair done the day I brought it in! I payed an expedite fee, but without it the repair would still have taken under a week.

Organize-It is much faster than the competition, so if you're like me and need your computer on a daily basis, go with them."
-Andy B
"I can wholeheartedly recommend Organize-it for all your Apple repairs. Compared to other shops where I have had work done, this one: This is a great repair shop, and will be my only choice for all my future repairs."
Keith McClusky
"Tom Roberts is the man who you can count on. My 3 year old Power Mac G5 had a problem like freezing. He did cost me much cheaper than APPLE STORE to replace the mother board. He even replaced a power supply, graphic card and processor module without any extra charges under warranty. One more thing I have to say is that he is very kind and cool to talk. Now I am happily working on my music recording stuff without any worries caused by my mac before. Thanks Tom. I really appreciate what you've done for me. You saved my computer and work."
Eric Kim
"I've taken my Titanium G4 to you guys twice so far and couldn't be any happier. When the backlight on my monitor went out 2 years ago, I took it to the Apple store and they quoted me $1400 to repair. For that amount I may as well just buy a new one! Then I heard about you guys. I got a brand new monitor for $375, and you replaced the case at cost. Now I've taken it back to you guys and you've done an amazing job, yet again. You have been more than helpful, kind, and very professional. Thank you so much!"
Damaris I. Romero
Reservations Agent
"Just wanted to thank you for the outstanding service I received yesterday. After being told by that my keyboard replacement would take 5-7 days, your 3-hour turnaround was unbelievable! As a design student, I live on my computer - your fast and friendly service (at an unbeatable price) was truly appreciated. I'll be referring all my friends and colleagues to you - and will never bother going any place else!"
Julian Wu
Harvard Graduate School of Design
"Ever since my computer was repaired quickly and inexpensively, I cannot stop raving about this service. By far, the best computer service experience I've had. Not only are these guys extremely knowledgeable, but they are super cool. As long as I'm in Boston, I will never go anywhere else.
p.s. LOVE the free shirt"
Niki Blumberg

"You recovered 18 gigabytes of lost Final cut pro media files from my Mac Pro where it was nowhere to be found after an attempted back-up disaster. At about $11 per gig, I call that a hell of a bargain, plus you did it within two days and educated me about the failed software and hardware along the way.

You guys blow much bigger data recovery outfits like Tech Fusion away."
Tim Wright Video Producer

"I just wanted to say thank you sooooo much for the speedy service!!!! From drop off to pick up for replacing a monitor and disc drive in 3 hours is phenomenal. You guys are seriously amazing! It would have been like a week to get my computer back from the apple store! For any future repairs or needs I'm definitely coming to you! Thank you, thank you, thank you!!!!"
Brian Bentley
DJ

"You guys are a pleasure to do business with; speedy turn-around, professional, friendly, very reasonable rates, and truly helpful. You don't try to sell me something if you think I really don't need it and yet you have a supply of Mac necessities available should I want them, also at reasonable prices. Even though I have to travel almost 30 miles to get to you, I can't imagine taking my Mac anyplace else to have it tended to and cared for."
David Zucker

"Those guys at Organize-it were awesome; they really love what they do and care about the customer. I had just had my Powerbook repaired a few weeks back, and then my son dropped a huge book and it landed on my Powerbook. The CD drive was damaged and the case was bent, as well as a few keys had snapped off.

I brought the unit in on a Saturday afternoon and was in a panic to get it fixed ASAP because of a Monday morning presentation in Chicago I had to give. The guys at Organize-it banged out the case and replaced the missing keys at no charge and got me back up and running. They saved my butt!

I am so happy the Braintree Apple Store referred me to their service shop in Roxbury! Thanks a lot guys and keep up the good work."
Leonard Anastasia

"A few weeks ago, to my sheer and utter delight, you were able to look at and replace the hard drive on my 15"PowerBook, in one afternoon, the day before I was scheduled to go on vacation! How many other shops could immediately take care of my computer and on a Sunday afternoon?! What a perfect example of your stellar customers service! You advised me about the benefits of moving up to the faster Seagate 80 GB 5400 and I am thrilled with the speed. I'm glad we did that. Also, I was hugely reassured to speak with someone who obviously knows what they're doing, knows the Mac inside and out, and can advise me on how to make my laptop run more efficiently. I felt that your pricing was extremely fair and competitive and I would highly recommend your shop to anyone for your efficient, speedy and personable Customer Service."
Roni Ben-Aharon
Director of Business Development
Hoffman Associates, Inc.

"Organize-it is my favorite place to go when my mac is acting up or when I'm upgrading my many computers. I wouldn't trust any of my macs to anyone else. These guys are hardcore mac geeks and obviously know their stuff. A faster job than most people could've done."
Kenneth A. Malament DDS, MScD, FACP
Diplomate, American Board of Prosthodontics
Immediate Past-President, Greater New York Academy of Prosthodontics
Clinical Professor, Tufts University School of Dental Medicine

"Those guys at Organize-it in Roxbury are great. They saved all my data and gave me a great deal. The Apple Store recommended them as a possible avenue for data recovery and they came through big time. I will go to them for all my Mac needs and refer my friends. Thanks a lot guys!"
Sean Dragonetti
Northeastern University
College of Engineering Technology
Class of '09'

"Thanks again for fixing my Powerbook G4. I handed in my thesis yesterday and couldn't have done it without your help. I referred you to others and everyone who has come to you has been pleased with the outcome. Many thanks."
Vik Khurana
Harvard University
Harvard Medical School

"Organize-It is the best! I came to them with a hardware problem (broken laptop bezzle). My school computer services said that it would take several weeks for this to be fixed, and quoted a totally outlandish price. Organize-It fixed the bezzle, changed my keyboard under warranty, and had the computer back to me the NEXT DAY. If your Mac ever breaks, this is the place to go!"
Yeugenia (Jane) Shvets
Harvard University
Harvard Law School

"...[The other guys] quoted an absurd price for fixing my 'fluid-corroded logic board'. It was apparently 'out of my 3 year warranty', which I had paid good money for. I didn't use my iBook for months. I dropped off the iBook with Randy and Brandon and picked it up ON THE DAY AFTER NEXT!!!! It works perfectly and they charged me a much, much lower fee. I may have lost my trust in [the other guys], but you guys ROCK!!!!"
Monojit Maskeri
Northeastern University
Graduate Student

"Organize-it rocks it hard core! It's their own fault I don't see them more often. Eternal gratitude for the awesome upgrade (at totally reasonable prices), free tips (I promise to always turn my computer off at night), and amazing turn around (overnight, are you kidding?). You laughed at me, but you taught me. Thanks a ba-zillion. Much thanks!"
Joey

"The service was more than I could ever ask for. I've had computers fixed multiple times and never had it back actually working next day. Bob was extremely professional and really knows what he's doing, not to mention he loves Apples more than anyone I've ever met. The service was fantastic - my computer works great, it was fixed within 24 hrs, and I even got a few laughs while I was in there. I highly recommend Organize-it to anyone who needs Apple help and I'll definitely be back if I ever have another problem."
Lauren Garside

"My laptop's hard drive crashed, and even the official Apple specialists told me it was dead and gone... They told me I might as well just bury it, go through the five stages of grief, get over it, get a new one and move on.

Well, Fred at Organize-It pulled a miracle and brought it back to life. Of course, some other technicians said that they *might* be able to fix it given a few days. But when I dropped it off with Organize-it, they told me to go home and come back for it at the end of the day.

But I never even got home because they called me in a few hours to come back and pick it up... good as new! AND they charged almost HALF the price of anybody else! On top of all that, they are genuinely nice guys and a real pleasure to deal with.

Who says fixing your computer always has to be a painful experience? Definitely not at Organize-It!"
Uchenna C. Ikonne

"Organize It was the most ideal place for me to take my laptop, and they fixed my PowerBook within hours. They were highly knowledgeable, professional, and an absolute pleasure to deal with. Go there the next time you need repairs done on your computer - you'll be so glad you did."
Anders Vercelli

"Organize-it is the face of Apple Computer for those of us who have remained loyal over many years."
Peter Levin
Newton, Massachusetts

"Organize-it blew me away. They got my computer back to me the day I dropped it off with all my data recovered! What a lifesaver!"
Colin Dugger
Berklee College of Music
Music Business

"Organize It is the best place around to get your computer fixed, they are local, easy to find, and know what they are doing. I didn't have to have my computer sent away for weeks at a time. They were very friendly and helpful."
Trevor Bresaw
Berklee College of Music
Music Synthesis

"I just wanted to thank-you again for retrieving the data from my external hard drive and diagnosing my G4. I never felt so much hopelessness as I did before bringing it to you. I was sick to my stomach. Your call the following day was a very, very happy one for me. You saved my ass bigtime. Most of the songs on my drive were not replaceable. Many were extremely rare and/or sent in to me by listeners to my show. Plus my current show, at the time a work in progress, was on the drive. I would have been f***ed, plain and simple. You're the best! Thank-you very much."
Red Peters
The Red Peters Show
Howard 100 + 101 Sirius Satellite Radio

"You replaced the screen on my iBook G4 last week. I just wanted to say thanks for the quality work and the quick turnaround. I will definitely recommend you to anyone in the area looking for Apple service."
Dave

"Thanks so much you guys are great."
Rylan Okie
Atlantic Retail Properties

"The guys at Organize-it.com are great. Within 2 days, they fixed and revamped my computer. My hard drive had crashed, and they were able to recover all my files, even though everyone else said it was impossible. They really performed a miracle. Thanks a million!!"
Mario Rossi

"Thank you so much for finding my data and bringing my G4 back to life! As I'm Sure you've heard a million times before, you saved my butt!"
Julie Maher

"I just wanted to thank you again for the wonderful job on my computer!! Your craftsmanship is very much appreciated!"
Sonia Sharma
Center for Blood Research

"You guys at Organize-it are amazing! And you saved me! With my hectic lifestyle and reliance on my computer for my personal and professional life, I was reluctant to have my computer fixed if it meant sending it away for 5-7 business days. With a little pushing at the Apple Store they referred me to Organize-it and it was the best referral I have ever received! Organize-it is friendly and professional -- they responded quickly to my request -- and they did beautiful work on my computer THE VERY SAME DAY! You never hear of that anymore.

I work at BIDMC and I dropped my computer off at lunch and picked it up before going home at the end of the day. Not only was I immensely pleased with the service and workmanship, when I was able to use my computer the very same day it was fixed I was even more pleased. Thank you for your great service, Organize-it! I will definitely come to you again with my mac needs and have already told my friends about your prompt service!"
J. Maki
Beth Israel Medical Deaconess Medical Center

"Seth and Brandon really care about what they do. I would recommend any Apple user to Organize-it for repairs. With their fast turn-around times I don't think you'll find a better bunch of guys to trust your computer with!!"
Max Flint
Berklee College of Music
Music Business

"My mother has a saying: When it comes to service, out of Good, Fast, and Cheap, you can pick two. If something is done well and cheaply, it won't be fast; if it's done well and fast, it can't be cheap; and if it's done quickly and cheaply, the quality will suffer. Never before have I ever seen that theory disproved until I went to Organize-It for data recovery and a hard drive replacement. Not only was all of my data recovered, it was ready to be picked up 24 hours after I dropped it off, and for much less than such a procedure would have cost anywhere else!"
Melissa Newman-Evans
Emerson College

"As a lowly public radio producer, I have an extremely minimal budget that I'm continually stretching. In fact, the G4 you repaired was largely a gift. All this to say, thank you so very much for helping me out and repairing my computer at such a totally nothing cost. It's truly generous of you and I will certainly suggest that my company, From the Top, look for ways to work with you in the future in such a way as to be slightly more profitable to you."
Timothy Banker

"I knew I had come to the right place when I saw an old Macintosh SE just inside the door -- these folks are clearly passionate about Apples and know them really well. It took them maybe 2 minutes to asses my MacBook's problem, and I was out of there with my laptop in hand in less than a half-hour: they recommended I grab a quick cup of joe next door while I waited -- no joke! I'm so glad I went to Organize-It instead of leaving it with the Apple Store (who probably would have taken a week to get it back to me). Thanks guys!"
Robin Hoyt
Media & Web design

"You guys saved my butt! My cat spilled orange juice all over my computer and I had a final paper to hand in the next day, Monday. I called Organize-it and they were able to retrieve my paper, and fix my computer in a extremely quick turnaround time. I owe Organize-it a tremendous amount."
Andreas Lan

"I went in to Organize-it after being referred by the Apple store, and didn't really expect to get the amount of service that I received. Not only did they return my computer a day early, but they were able to replace my bottom case that the other guys had dented in a previous repair. They even included a backlit keyboard for really cheap! Thanks for hooking me up guys! "
Diana Morgan
Simmons College
Communications

"...I left my computer with Brandon and Gary and sure enough, the next day, it was all done and ready for me to come pick up...I would recommend any Apple user to check out Organize-It. I am 100% happy with the work Brandon and Gary did and I am amazed at how quick and cheaply they got it done!"
Deirdre Lally
Berklee College of Music
Music Business

"I just wanted to send my thanks for the wonderful service you provided to me and Macbook this past week. My computer repair was done lightning fast, you took the time to answer all of my questions...for an extremely competitive price. I actually worked at a computer retail store all through college (think cow boxes) and there is absolutely no comparison between what Organize-it does and what the other guys offer - you guys are head and shoulders above the rest! I will be back, and I will recommend your services to others. Thanks!"
Sarah Kasper

"The guys at organize-it are great. Within 2 days, they fixed and revamped my computer. my harddrive crashed and they were able to recover all my files, even though everyone else said that it was impossible. They really performed a miracle, thanks a million. "
M. Rossi

"The computer is working great. You were right, it is much faster with the bigger harddrive than it was before. Great job, I wil definitely comeback if I need more help. "
J. Zeisel

" Thanks guys you saved ALL my data and my hide. Great cstomer service before, during, and after the data rescue. The power book is running flawlessly again."
Carsten Jacob

"We recieved the iBook today, Thursday, and we thank you so much for all your help. Our lives are very unusual and exciting but at the same time there are many things that are difficult for us to get done without people like you who are willing to go out of their way to help out. Thank you again and hope you don't mind if in the future I will call with any questions."
Cristina Gebel, Ringling Bros. and Barnum & Bailey Circus

"Thank you so much for your hard work + helpfulness with my computer. Even though I fell like calling it my $%@**^ computer right now. Having you work on it and learning about the great work of Organize-it makes it much better. "
Julia

"There was breaking news tonight that the Boston Police have captured Nardo Lopes the killer of Bobby Mendes in 1995, See story on Boston.com. The data you retrieved relates to his brother, Alex, who was killed 5/6/06. There is video of him in the data you retrieved. Thank you for retrieving it. It will give his mother some peace. "
Hal Cohen

"Thanks for fixing my son's Powerbook on short notice. If you stop working, Apple is in big trouble in this part of the world. "
H Peik Larsen

"Hi, Just want to thank you for repairing my Powerbook so fast. I was expecting at least a week from Apple. If your website had a customer feedback section, I'd be happy write something for you. Thanks again!"
M. Gao

"I just wanted to let you know that I have been able to burn a double layer DVD succesfully with the MCE drive you installed the other day. Also the new memory chip you installed works flawlwessly."
D. Squires
Reed Elsevier Inc.

"Just wanted to thank you for your help last week. I appreciate you staying late and fixing my computer. I emailed Rob and told him about my positive experience. I have already given your name to a friend of mine who is a Mac fiend. Currently, he's not having any issues with his computer but I know he'll give you a call when he does. "
Frankie Gonzalez
Fenway Ambassador/Project Manger
Lindos Sueños Program

"I meant to write a review sooner but don't worry I've been telling EVERYONE I know who owns a mac to head on over to you. I had a busted SuperDrive and you surprised me by honoring the warranty with no questions and getting it fixed (and ordering the parts) in only two days. Wow. I came in on a Sunday, even. You guys are the real geniuses, I hope you make a lot of money, especially with the new apple store coming in and I imagine more computers to fix. "
J. Kwok

"He decided to put his external drive on the computer and boot from that. It works perfectly! He wanted me to thank you for fixing the computer and I told him I would. I truly appreciate how fast you got that done for me. Have a great weekend. "
Frank

"My ancient Mac iBook is working very well now. Thanks Tom: I greatly appreciate your expert repair work. I would also like to thank Asia for efficiently expediting the whole process. It was a pleasure to interact with the two of you."
Arlen Wolpert
System Dynamicist and Independent Scholar

"Thanks for your speedy (really speedy!) replacement of a clogged-up Superdrive on my Powerbook. Asia was extremely helpful and friendly -- a real plus!"
Tony Lovell

"...I really appreciate your professional sense and quick repair. I wil introduce Organize-it to my colleagues."
Naoya

"What a great job! Quick, responsive service. And Organize-It matched a quote I got online! Thanks guys for being so great. I would definitely recommend Organize-It."
Jennifer Connelly
www.angelfacephoto.com